Support

Product Support

You can send your technical questions and support related inquiries about our products or their usage, to the enlisted communication ways on the Contact menu site. Our technicians will get in touch with you as soon as they can.


Remote technical support (M2M Quick Support)

When you need online technical support, our technicians will assist you to solve your incident / case by a remote access to your computer system, by downloading and using the following M2M Quick Support tool. The connection needs an account and password, which will be defined by our support.

M2M Quick Support


Incident Management

Please use this email address: iotsupport@m2mserver.com in case of having an incident regarding the ordered product. The incidents are registered into our ticketing system, where you will receive a response message of the recorded ticket with its identifier, while our support team will be contacting you as soon as possible.

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