Should you have any technical support requests or questions regarding our products, installation, configuration, setting or usage, give us a call or send a message to one of the addresses indicated in the Contacts menu. Our engineers and technicians will contact you as soon as possible.
Since our presence in the market, we are continuously try to maintain our services on high quality level. For providing our Partners increasing needs, we provide 7 x 24 hour support with technical customer service on working days between 9:00 – 17:30 hours CET on the support phone hotline (+36 1-310-7075).
Over working hours our support duty line is also availabel (+36 20-333-1111).
If you need online technical support, and it has already been negotiated with our colleagues, then we can connect to your computer – via remote desktop – to analyze the situation and find the solution to your problem.
You just have to click the M2M Quick Support icon here and download the application to your computer, execute the file, then fill the necessary account and password fields. Thus, our colleague will connect to the given IP address to provide you with remote support.
To register failures and problems, please use the firstname.lastname@example.org e-mail address. The incoming cases will be registered into our electronical problem ticketing system with a unique ID where we will keep on eye the case. After registering into the incident management system, you will receive an e-mail message. Then our colleague will be keep in touch with you as soon as it is possible.
Our Service Regulation and the related Conditions of Service and Warranty conditions for international regions can be required from the Support Team by email: email@example.com.